Shipping & Delivery Policy
We ship to all 50 U.S. states. Free shipping over $2,000 in the 48 contiguous states. Delivered in 3–12 business days.
Last updated: October 22, 2026Shipping rates
| Order subtotal (before tax) | Standard shipping (48 states + D.C.) |
|---|---|
| $2,000.00 or less | $75.00 flat rate per order |
| Over $2,000.00 | Free |
| Liftgate, inside delivery, installation | Not included. Ask us before ordering and we confirm any cost in writing. |
The shipping charge is always shown at checkout before you pay. These rates apply to parcel and freight orders in the 48 contiguous states and D.C. Alaska and Hawaii orders pay a surcharge, shown at checkout before you pay.
Delivery times
| Destination | Processing | Transit | Total |
|---|---|---|---|
| 48 contiguous states + D.C. | 1–3 business days | 2–7 business days | 3–12 business days |
| Alaska & Hawaii | 1–3 business days | Longer; confirmed by email at dispatch | Confirmed at dispatch (surcharge applies) |
Orders paid before 12:00 PM (noon) Central Time on a business day start processing that day. Business days are Monday – Friday, excluding U.S. federal holidays. Times are estimates; if your order is delayed, we email you.
Delivery zones
| Destination / address type | Do we ship? | Notes |
|---|---|---|
| 48 contiguous states + Washington, D.C. | Yes — standard rates | Parcel or freight. Rates and times in the tables above. |
| Alaska & Hawaii | Yes — surcharge applies | Surcharge quoted at checkout before you pay. Longer transit, confirmed by email at dispatch. |
| PO Box | Small parcels only | Freight and oversized items require a street address. |
| Freight / heavy equipment | Yes | Street address a truck can reach. Curbside delivery; the carrier calls you to book a time. |
| U.S. territories (Puerto Rico, Guam, USVI, American Samoa, N. Mariana Is.) | No | |
| APO / FPO / DPO military addresses | No | |
| Outside the United States (including Canada) | No |
The 48 contiguous states, listed
Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
How it ships
| Parcel | Smaller items, by carriers such as FedEx. Tracking number emailed at dispatch. |
|---|---|
| Freight | Heavy or oversized equipment. Delivered curbside; the carrier calls you to book a delivery time. |
| Tracking | Emailed when your order ships, and on our Track Order page. Can take up to 24 hours to update. |
Problems with a delivery
| Damaged, missing or wrong item | Report within 7 days of delivery with photos. We replace or refund at no cost to you. For freight, note damage on the delivery receipt before signing. |
|---|---|
| Wrong address | Contact us before the order ships to change it. After dispatch, carrier fees may apply. |
| Refused or undeliverable | The carrier's return cost is deducted from the refund. |
| Cancel | Full refund any time before it ships. After that, see our Refund & Returns Policy. |
Questions about shipping?
Mon–Fri, 8:00 AM – 6:00 PM Central Time. Include your order number.
Related: Refund & Returns Policy · Terms & Conditions · Privacy Policy
Daysun Restaurant Supplies LLC, a Texas limited liability company · 600 San Pedro Ave, San Antonio, TX 78212, United States